Attractions Covered

• Ho Chi Minh City (Saigon) and the Mekong Delta

Inclusions

• Hotel accommodations in double/twin rooms with breakfast
• All ground transfers as per itinerary
• Meals as mentioned in the itinerary
• Entrance fees to attractions
• English-speaking guide
• Bottled water on day tours
• Special Gift: Colonial hat for groups of 9 or more

Exclusions

• Vietnam Visa (e-Visa: $25 per person)
• Domestic & international flights
• Drinks and expenses not specified in the itinerary
• Tips for guide and driver (Compulsory for groups of 9+: $2/day for guide, $1/day for driver)

Peak Dates and Charges:

• Peak Dates: December 24-25, 2023; December 31, 2023; January 1, February 7-17, April 30-May 2, August 31-September 3, 2024
• Peak Surcharges:
  • 3-Star: +20% (no compulsory meal for Christmas & New Year)
  • 4-Star: +20% (+ compulsory meal for Christmas & New Year)
  • 5-Star: +20% (+ compulsory meal for Christmas & New Year)
  • January 20-30, 2023 (Lunar New Year): +30% (+ compulsory meal)

Child Policy

• Above 10 years: Priced as an adult
• Under 10 with bed: 75% of adult rate
• Under 10 without bed: 50% of adult rate
• Under 4 years: Free (sharing seat and meals with an adult)

Baggage & Dining:

• Meal timings: 11:00 AM for lunch, 7:00 PM for dinner (max. 2 hours)
• Baggage limit: 1 suitcase per passenger (15-18 kg)

Children under 4 share a bed and seat with adults

Tour Rates (Valid until December 31, 2024)

• SIC Tour (2-8 Pax)
  • 3-Star Hotel: $167 – $124
  • 4-Star Hotel: $190 – $147
  • Single Supplement: $45 (3-Star), $65 (4-Star)
• Private Tour (9 Pax+)
  • 3-Star Hotel: $177 – $174
  • 4-Star Hotel: $203 – $199
  • Single Supplement: $45 (3-Star), $65 (4-Star)

Note: Peak season surcharges are not included.

Hotel Options:

• 3-Star: Prague Hotel or similar
• 4-Star: Sky Gem Central Hotel or similar

Hotel Policies

• • Check-in time: Between 12:00 PM and 2:00 PM
  • Check-out time: 11:00 AM

As per your demand. Charges will be Extra

Terms and Conditions

• Kindly note once payment is made a booking confirmation email and a text message will be sent to the registered mobile number, in case you feel like reaching out to us you may call on Dubai helpline number -+91-8400000090 We are open from 10 am-7 pm(Monday-Saturday)
• Kindly be aware that voucher details park tickets, Safari details, and Amusement details will be shared within 72 hours before the departure date subject to complete payment of the tour cost and package selected.
• Kindly note few Dubai packages are customizable and some have a fixed set of itineraries however we allow you to choose and customize the package if you desire the final tour cost will be basis the customized activities chosen by you which shall be communicated via e-mail/phone call/text sms.
• All personal expenses other than the stay charges like laundry, telephone bills, room service, alcoholic beverages, mini bar, and, etc. are not included and shall be borne and paid at the checkout of the respective hotel.
• In case the package needs to be canceled due to any natural calamity, weather conditions, etc. Comfort My Travel shall strive to get you the maximum possible refund of the package cost however it will also depend on the vendor’s agreement with our trade partners
• If payment terms mentioned in the package at the time of booking or thereafter as per schedule in not adhered then Comfort My Travel reserves the right to cancel the booking we will get in touch with you to make you aware. All refunds will be as per the package refund policy and terms and conditions.
• Special Requests
  • Requests for room type, bed configurations, and other preferences are subject to availability.
• Cultural Etiquette
  • Modest dress is required for religious sites, where shorts and sleeveless tops are not permitted.

Air Tickets, Flights & Travel

• Passenger names and guest names should exactly be similar to the details on the passport, any name change or corrections in the details shared or expenses incurred shall be the sole responsibility of the customer, and Comfort My Travel will not bear any liability for the same.
• In case of flight tickets booked using special schemes and low-cost airlines ( Jet Star, Fly Dubai, Air India Express, Tiger Airways) then baggage will not be part of the package/tour cost. Baggage can be added as per the requirement of the traveller at an additional cost depending on the airlines and destination. Our team of experts will reach out to you within 48 hours after the booking has been confirmed for baggage addition.
• All baggage requirements shall be communicated to our team of experts before 5 days of departure

Hotel

• Standard check-in timings at the hotel are 1400 hrs and check-out is 1100 hrs. An early check-in or delayed check-out is solely based on the discretion of the hotel you should confirm with the hotel staff at the time of check-in
• In case of hotel is not available which was mentioned in the tour itinerary then a similar hotel type will be provided
• Few select hotels abroad may ask for a refundable security deposit at the time of check-in which will be refunded at the time of checkout as per the hotel policy

Sightseeing local city tours/transfers

• Leisure day/Reserve day simply implies that there is no sightseeing activities have been included for that day
• Kindly be punctual for the activities planned. Foreign countries are very strict in following a schedule

Cancellation Policy

• • Cancellations must be made at least 21 days before arrival. Fees apply as follows:
    • 0-7 days: 100% cancellation fee
    • 7-14 days: 50% of accommodation cost
    • 14-21 days: 25% of accommodation cost
  • No-shows are charged 100%.